Givenchy Parfums

Givenchy Parfums

CASE STUDY GIVENCHY:  digital training tool easily accessible for the salespersons in store BACKGROUND Products information is essential to any brand and even more so in the cosmetics industry. Givenchy Beauty wanted to improve its salesforce products’ knowledge in in...
Pernod Ricard

Pernod Ricard

CASE STUDY Talent Outsourcing for PERNOD RICARD: ncreasing conversion rates in Travel Retail point of sales. BACKGROUND Pernod Ricard turned to AuCoeurDuLuxe to develop a strategic initiative aiming to increase sales in the fast paced environment of Travel Retail. One...
Net Promoter Score Swatch Group

Net Promoter Score Swatch Group

CASE STUDY Net Promoter Score for SWATCH GROUP: How to measure clients satisfaction in stores. BACKGROUND For one of its high-end brands, SWATCH GROUP wanted to analyse its own clients’ satisfaction on points of sales and evaluate how many would promote the brand as a...