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OUR CONTENT LIBRARY: Luxury Retail Training Service for Frontline Staff

Perfect for training frontline staff in the luxury service and fashion retail industry, the AuCoeurDuLuxe library can be integrated into a wide choice of platforms online and your Learning Management Systems.

CURATED CONTENT FOR FRONTLINE STAFF


Whether your business is in the fashion, cosmetics, wine or jewellery industry, our comprehensive online luxury retail training can elevate the way your sales associates and other frontline staff think about customer service. Our online training series is:

Engaging

Visual, colouful and inviting to use.

Transformational

Concrete “how to” customer interaction examples.

Actionable

Quiz and activities suggestions to turn learning into actions.

A LIBRARY THAT SUPPORTS GOALS PERFORMANCE AND SKILLS DEVELOPMENT


Tailored around four main themes, the AuCoeurDuLuxe online content library focuses on training core skills that frontline staff need to excel in the luxury retail industry.

Address a mindset change with hot topics.
Topics adapted to your industry/brand/market.
Cover the fundamentals sales associates need when starting in their new role.
Build pro team level to front shoppers expectations.

MUST HAVE

Improve Team Leadership Skills, Drive Store Performance and Promote Products


fashion sales training services

LEAD

Courses to inspire, empower & leverage people.
Development, coaching, engagement, teamwork, communication, leadership.

THINK

Courses for strategy, goals, and future.
Business acumen, decision making, goal setting, planning, strategic thinking, innovation.

DRIVE

Control your business, actions and results.
Theme: performance, results & KPIs, initiative, established focus, operations, planning.

DEVELOP

Continued growth for expertise & mastery.
Topics: agility, accountability, self-confidence, learning, consistency, awareness.

POWER

Ignite positive customer experience.
Topics: Merchandising, service, selling, Clienteling, Brand/product knowledge.

CHANGE

Dare to do things differently.
Training topics: entrepreneurship, openness, adaptability, flexibility, resilience.

TREND CATALOG


A constantly evolving and growing catalog of contents addressing the hot topics of the year and helping you navigate change.
New: Adapting to the New Retail.
Online training in luxury
fashion retail training services

FIT CATALOG


Because your frontline staff needs to adapt to the needs of your industry, brand and market customer,
  • Industry specific: Wine, Fashion, Watches, Jewellery, Cosmetics….
  • Region / country specifics
  • Brand knowledge

FIT CATALOG


Because your frontline staff needs to adapt to the needs of your industry, brand and market customer,
  • Industry specific: Wine, Fashion, Watches, Jewelry, Cosmetics….
  • Region / country specifics
  • Brand knowledge
fashion retail training services

ONBOARDING CATALOG


Whether it’s fashion, cosmetics or other luxury retail goods services, this micro-learning training covers the fundamentals sales associates need when starting in their new role.
fashion retail training services