Course details
Excellence is not a specific moment in your relationship with your customer, it is rather the conclusion of a whole experience. In this module, learn the 6 key elements to support everyone who comes through your doors!
To gain in this module:
- Key steps in your service
- Customer’s needs
- Questioning techniques
- Closing the sales
Reference 0044
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Target Audience:
- Senior Sales Ambassador
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Industry:
- Beauty
- Fashion
- Watch & Jewellery
- Wine & Spirits
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Type of Content:
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Game
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Reading
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Difficulty Level:
-
Language Available:
- English
- Simplified Chinese
Skills covered in this course
Closing the Sale
Customer Needs
Key Steps in Your Service
Questioning Techniques
