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Course details

As a manager, you may have to handle several conflicts with your team in your daily activities. This module discovers practical tools to handle them and strengthen your position.

To gain in this module:

  • 4 golden rules
  • 9 key steps
  • Hot & cold conflicts
  • Conflict styles

Reference 0059

  1. Target Audience:
    • Assistant Boutique Manager
    • Boutique Manager
    • Retail Manager
    target
  2. Industry:
    • Beauty
    • Fashion
    • Food & Beverage
    • Travel Retail
    • Watch & Jewellery
    • Wine & Spirits
    Industry
  3. Type of Content:
    • GameGame
    • ReadingReading
    type-of-content
  4. Difficulty Level:
    difficulty-level
  5. Language Available:
    • English
    • Simplified Chinese
    language

Skills covered in this course

4 Golden Rules
9 Key Steps
Conflict Styles
Hot & Cold Conflicts

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