Course details
As a manager, you may have to handle several conflicts with your team in your daily activities. This module discovers practical tools to handle them and strengthen your position.
To gain in this module:
- 4 golden rules
- 9 key steps
- Hot & cold conflicts
- Conflict styles
Reference 0059
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Target Audience:
- Assistant Boutique Manager
- Boutique Manager
- Retail Manager
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Industry:
- Beauty
- Fashion
- Food & Beverage
- Travel Retail
- Watch & Jewellery
- Wine & Spirits
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Type of Content:
Game
Reading
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Difficulty Level:
-
Language Available:
- English
- Simplified Chinese
Skills covered in this course
4 Golden Rules
9 Key Steps
Conflict Styles
Hot & Cold Conflicts
