Course details

Some customers expect speedy service, as they know exactly what they need. Others want a gentle pace, browsing through the store before they decide on what they would like.

Learn how to understand your customers needs, to help you create a strong selling angle.

To gain in this module:

Key topics to dig in

Questions to dig needs

Common mistakes assuming needs

How to use needs to close a sale

Reference 0042

Target Audience:
- Senior Sales Ambassador
Industry:
- Beauty
- Fashion
- Watch & Jewellery
- Wine & Spirits
Type of Content:
- Game
- Reading
- Video
Difficulty Level:
Language Available:
- English
- Korean
- Simplified Chinese
- Traditional Chinese