Course details

Excellence is not a specific moment in your relationship with your customer, it is rather the conclusion of a whole experience. In this module, learn the 6 key steps to support everyone who comes through your doors!

To gain in this module:
– Customers’ needs
– Key steps in your service
– Closing the sale
– Questioning techniques

Target Audience:
- Assistant Boutique Manager
- Boutique Manager
- Retail Manager
Industry:
- Beauty
- Fashion
- Food & Beverage
- Travel Retail
- Watch & Jewellery
- Wine & Spirits
Type of Content:
- Game
- Reading
Difficulty Level:
Language Available:
- English
- Simplified Chinese
- Traditional Chinese