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Our President, Laurence OUAKNINE is invited to Hong KongEcho Magazine’s interview to talk about the latest customers trend.

Is this the end of brick-and-mortar retail as we know it? What is the role of frontline staff despite e-commerce? How does the training trend transfer from face-to-face mode to digital mode?

Find out all this and more in Consumer Trends: Retail revives but who survives?

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