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luxury sales training platform

OUR PLATFORM

ANY DEVICE, ANYWHERE

The ACDL luxury sales customer service training platform is a mobile-first application available on iOS and Android that also delivers to desktops.

ANY DEVICE, ANYWHERE


This is a mobile-first application available on iOS and Android that also delivers to desktop.
luxury sales training platform

IDENTIFY THE SKILLS YOUR TEAM NEEDS


All the KPIs needed to evaluate your learning input and keep track of your training priorities- whether it is soft or hard skills, our luxury retail customer service e-learning platform has got you covered.
luxury retail customer service training
luxury staff online learning platform

ENGAGE WITH GAMIFICATION


Create challenges, earn badges, initiate team competitions.

Activities & Learning Games


More than 15 different learning activity formats – all of them fully customisable courses, games, quizzes, battles, surveys and role plays.

Badges & Leaderboards


Motivate your learners to get involved and go the extra mile with a little friendly competition.

ENGAGE WITH GAMIFICATION


Create challenges, earn badges, initiate team competitions.

Activities & Learning Games


More than 15 different learning activity formats – all of them fully customisable courses, games, quizzes, battles, surveys and role plays.

Badges & Leader Boards


Motivate your learners to get involved and go the extra mile with a little friendly competition.
luxury staff online learning platform

COMMUNICATE


Push communications, News Feeds, Like and Share Options.


The news feed is where admins can publish all the latest news, questionnaires or call for a quiz battle! Like share and bookmark options available for learners.

News Release


Frontline staff/ learners will use the reply function to share their comments and pictures from the field.
luxury training and elearning platform
luxury customer service skills training

DRIVE MOTIVATION


Learner Stats


Time spent, training courses completed, points scored for each individual learner.

Rewards


See at a glance the badges and certifications you can earn in each training course.

DRIVE MOTIVATION


Learner Stats


Time spent, training courses completed, points scored for each individual learner

Rewards


See at a glance the badges and certifications you can earn in each training course
luxury customer service skills training

YOUR BRANDED APP


Your fully customisable learning platform


We create a dedicated online luxury service training and e-learning platform access available in multiple languages – so your frontline staff can get the best customer service training in their preferred language. With the option to customise the platform to suit your brand, staging your brand image attitude and products have never been easier. We’ve also included a function where admins can highlight your brand strategy and philosophy.

Embracing your brand DNA and Industry


Digitise and create content in line with your brand DNA. We create bespoke content, deliver efficient digital content and strategic recommendations to help drive selling skills and service excellence in each store.

More than a learning solution. We are your partner.


We build a learning solution that delivers the results you are after. From implementation to content, ongoing support, and strategic services, we’ve got you covered.
luxury retail customer service training

Bespoke Content

AuCoeurDuLuxe E-learning expertise
AuCoeurDuLuxe has collaborated with leading Luxury Groups:


Case Study


Givenchy
Product information is essential to any brand and even more so in the cosmetics industry. Givenchy Parfums wanted to improve its salesforce products’ knowledge in Asia Pacific duty free shops.