AuCoeurDuLuxe is all about results and using our luxury retail data analytics services guarantees useful information that can be implemented right away. Upon taking this step, our clients can keep a close eye on the impact it has and make any adjustments accordingly.
Our tools and retail performance mapping services enable us to build a deep and detailed omnichannel understanding of customer journeys, training needs, and staff performance.
Our tools enable us to build a deep and detailed understanding of customer journeys, training needs, and staff performance across omni-channel.
The insights generated by our luxury retail analytics services aid in identifying the crucial aspects of a business that should be prioritised and improved.
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For OMEGA, one of its high-end brands, SWATCH GROUP, wanted to analyse its own clients’ satisfaction on points of sales and evaluate how many would promote the brand as a result of their store visit and shopping experience.
AuCoeurDuLuxe has a proven track record since 2009 in helping frontline staff across a range of luxury retailers understand how customers interact with their stores, what they like, and what they don’t like. This information helps them to create better experiences for their customers and also allows them to identify trends and opportunities for growth. Our retail data analytics services can help luxury retailers track customer behaviour, analyse data, and generate reports.