GET INSTANT SURVEY RESULTS AND ANALYTICS
AuCoeurDuLuxe is all about results and using our luxury retail data analytics services guarantees useful information that can be implemented right away. Upon taking this step, our clients can keep a close eye on the impact it has and make any adjustments accordingly.
- Data Dashboards
- Analyse data from the field
- Integrate and analyse your data
- Monitor the evolution of your impact
MAP YOUR INTERNAL COMPETENCY & RETAIL PERFORMANCE
Our tools and retail performance mapping services enable us to build a deep and detailed omnichannel understanding of customer journeys, training needs, and staff performance.
MAP YOUR INTERNAL COMPETENCY & RETAIL PERFORMANCE
Our tools enable us to build a deep and detailed understanding of customer journeys, training needs, and staff performance across omni-channel.
GET POWERFUL INSIGHTS TO SEE THE BIG PICTURE
The insights generated by our luxury retail analytics services aid in identifying the crucial aspects of a business that should be prioritised and improved.
- Identify priority areas and profiles
- Use your own data analytics to refine your retail priorities
- Cross-reference data from socio-economic indicators
ACCESS THE MOST VALUABLE TOOLKIT FOR DATA-DRIVEN STRATEGIES
AuCoeurDuLuxe provides premier luxury retail data analytics and performance mapping that enables businesses to implement changes for the better. From the data provided by our services, firms can take the steps necessary to introduce the strategies they need to drive their business onwards and upwards.
MYSTERY SHOPPING PROGRAM
- Customer experience evaluation
- Intention to buy, return and recommend
- Compliance with training
STORE AUDIT
- Store checking
- Price positioning
- Visual merchandising
EMPLOYEES STUDIES
- Staff Engagement
- Competence mapping
- Training needs
NET PROMOTER SCORE
- Customer satisfaction
- Intention to recommend
Case Study
OMEGA
For OMEGA, one of its high-end brands, SWATCH GROUP, wanted to analyse its own clients’ satisfaction on points of sales and evaluate how many would promote the brand as a result of their store visit and shopping experience.
Why AuCoeurDuLuxe?
AuCoeurDuLuxe has a proven track record since 2009 in helping frontline staff across a range of luxury retailers understand how customers interact with their stores, what they like, and what they don’t like. This information helps them to create better experiences for their customers and also allows them to identify trends and opportunities for growth. Our retail data analytics services can help luxury retailers track customer behaviour, analyse data, and generate reports.