Skin fundamentals

Whether you work in the cosmetics field or are curious about what is going on under your skin; this module is made for you. Become an expert with fun games and videos, and be ready to answer all your customers’ questions. To gain in this module:– Skin’s properties– Skin’s layers– Skin’s reactions

By acdl  /  July 26, 2022  /  0

Your selling steps

Excellence is not a specific moment in your relationship with your customer, it is rather the conclusion of a whole experience. In this module, learn the 6 key steps to support everyone who comes through your doors! To gain in this module:– Customers’ needs– Key steps in your service– Closing the sale– Questioning techniques

By acdl  /  July 12, 2022  /  0

Stretching in your workplace

Are you a little tired at work? In this course you will learn how to recharge your battery with our effective stretching method. Are you ready ?

By acdl  /  June 22, 2022  /  0

Go Green

Are you ready to become an eco-friendly person? In this course, you will learn how to conserve energy, acquire helpful tips for printing and recycling, and be a game-changer at the workplace! To gain in this module:– Conserve energy– Use recyclables– Carbon footprint– Green challenge

By acdl  /  April 14, 2022  /  0

Gender Equality

In this course you will understand more about gender equality, know the milestones and the heroes marked in the history of gender equality. To gain in this module:– What is Gender Equality– History of Gender Equality– Excellent Female Figures– International Women’s day

By acdl  /  April 14, 2022  /  0

Do You Speak CSR?

You may hear a lot about CSR, such as news about your company’s initiatives. But do you know exactly what it means? Find out why Corporate Social Responsibility is important, and learn why you should be a proud ambassador for your own company’s initiatives. Join the movement and contribute to better business and a better […]

By acdl  /  April 14, 2022  /  0

Breathing

Breathing is essential in your life: it enables your heart to pump, oxygenates your brain and helps you to deal with your stress. But do you know how to breathe properly? In this course you will learn the proper way of breathing, you will also acquire some helpful breathing tips, and conduct a mini breathing […]

By acdl  /  April 14, 2022  /  0

Manage Your Own Boutique

With this module, dig deeper into the universe of Retail. Challenge yourself to become a Boutique Manager for a day: will you be able to manage your own store? To gain in this module:– A day as Boutique Manager– Boutique Organisation– Retail Is Detail

By acdl  /  April 14, 2022  /  0

From retail to new retail

The Retail concept keeps evolving to reflect the constant change in our environment. With this course, discover more about this concept and grab on the latest changes.​ To gain in this module:– What is Luxury– The future of Luxury– How to sell a Luxury product

By acdl  /  April 14, 2022  /  0

The new normal passenger

In this module discover four c19 shopping profiles, that will help you identify passengers changed mindset, expectations and how to flex your service accordingly. To gain in this module:– The “New Normal” 4 shoppers style– How to recognize them – What their shopping mindset is– How to service based on styles– How to engage with […]

By acdl  /  April 14, 2022  /  0

Do I really need this?

Feel in a sales dead end caused by passengers hitting the break with spending? Facing “do I really need it” from shoppers is a reality of the new normal. Dive into our tips to know how to overcome this challenge. To gain in this module:– What to know about mindful spending– How to connect with […]

By acdl  /  April 14, 2022  /  0

Identify your Client Style

In this module, learn how to identify your clients’ shopping styles and get tips on how to boost your sales and provide a great service. To gain in this module:－Tips for each clients’ style－Understanding of purchase behaviors－What clients expect from you

By acdl  /  January 12, 2022  /  0

Distance Selling in Hainan

Do you have to sell over the phone to your traveller’s friends? Do not miss the opportunity to close the deal. In this course, you will gain: Selling tips Real case scenario And you will be able to test yourself with our game!

By acdl  /  October 27, 2021  /  0

Boost Allowance in Hainan

Benefit from the latest allowance regulation to boost your sales in travel retail. Get very operational tips to be used to sell to your travellers. In this course, you will gain: Key information on HAINAN Why boosting allowance 6 golden rules to strive Real case scenario

By acdl  /  October 27, 2021  /  0

Coaching Toolbox

Help your team make better decisions, solve problems that are holding them back and learn new skills with this coaching toolbox. To gain in this module: Active listening method Templates to use Personal development plan approach Grow model techniques Reference 0068

By acdl  /  October 8, 2021  /  0

Field Coaching Fundamentals

Coaching is unlocking a person’s potential to maximize their own performance.  To gain in this module: What is coaching How coaching can help you to manage team How to build a coaching environment Important coaching rules Reference 0067

By acdl  /  October 1, 2021  /  0

Boosting Performance

This practical training makes it easy for you to raise performance bar and focus your team on your organization’s top priorities. To gain in this module: Setting performance goals Characteristics of a high performing team Measure performance Reference 0060

By acdl  /  October 1, 2021  /  0

Handling Team Conflict

As a manager, you may have to handle several conflicts with your team in your daily activities. This module discovers practical tools to handle them and strengthen your position. To gain in this module: 4 golden rules 9 key steps Hot & cold conflicts Conflict styles Reference 0059

By acdl  /  October 1, 2021  /  0

Leadership Challenges

There are different challenges of leadership: external, coming from people and situations; internal… We will explore the main common ones and share tips to overcome them. To gain in this module: Solution for team challenges Solution for personal challenges Reference 0054

By acdl  /  October 1, 2021  /  0

Everyone Can Be a leader

Become a successful leader. This course will help you to understand your own leadership style and how to develop your competencies to deliver results. To gain in this module: 4 leadership styles Leader Behaviours Leader skills Reference 0053

By acdl  /  October 1, 2021  /  0